Brandon was awesome. He was attentive, patient, and very informative. He even included our youngest child in the process which really made our son's day. The attention to detail and his willingness to help me pinpoint access areas that could be potential entry for pests made me feel very comfortable with the process. He even recommended other services based off of inspection points that I would have never imagined would be offered. He's definitely created a loyal customer as of today. Thanks Brandon!
Maria Gibbs-DeBerry
21:34 03 Jun 17
John was just as awesome as all the reviews! He is an expert in his field and I appreciated the sharing of knowledge when he came out. We will continue to use Truly Nolen just because of him... very thankful there are people in this world like him, the "Grime Reaper of Wasp" Thank you John!
leslie wegner
22:54 12 Jul 17
We switched from Home Team Pest Defense and could not be happier. Brandon did a very thorough job and was in and out in a flash. He gave some great recommendations as well to help keep our outdoor area enjoyable.
Had a second visit just today (7/8) from Dan Demoss and he did an awesome job as well.
John Kirkpatrick
23:24 08 Jul 17
Brandon was a great tech. Explained everything he was doing - including how the rainy weather adjusts the protocol for treatment. We have a baby and a dog. He was willing to start his applications where we asked him to so that the baby's room (and attic overhead) would be clear for her naptime. And with the rainy day protocol, he made sure we knew to keep the dog inside for the appropriate amount of time - due to the use of a different outdoor treatment than on dry days. He was also considerate to make sure he had permission to access each of our rooms and closets. No complaints!
M. Kevin Gallagher
14:39 23 May 17
John Siebert is the best!! I had an issue with some yellow jackets that had gotten in my bathroom wall and John came out and took care of the situation efficiently and very professionally! I was a nervous wreck and he was able to put my mind at ease. Very friendly and professional! I recommend this company and their services...Highly!!
Terica Gaines
01:00 11 Jul 17
I am so very pleased with the service we recieve from Truly Nolan. Our technician, Don, is such a pleasurable person. He shares his knowledge with us about infestation and what it takes to be thorough. We have never found him to be ‘rushed’ or in a hurry, and yet it doesn’t feel like he is ‘slow’. Clearly, he knows his business and we continue to look forward to Don’s visit to protect our home.
Vicki Cleveland Taylor
12:47 18 Jul 17
Always have a great experience with the techs at Truly Nolen. Brandon S. came out today and took care of several of our trouble area with insects. He had so much patience and took the time to explain what he was going and why when I asked. Very friendly. Would recommend.
Jen Windland
20:12 28 Jul 17
Nelson was prompt, professional and knowledgeable. He was familiar with my concern before arriving to my home and addressed all areas of concern. I left work to meet him at my home and I was back to work in no time! He left his card for me to contact him if I had any further concerns and assured me that he is in the area frequently.
Melinda Butler
16:15 07 Aug 17
Brandon came out and was very helpful. We had a lot of ants in our back yard. The first treatment took care of most of them. 2 weeks later I called and Brandon came right back out within 24 hours for a second treatment which took care of the rest. Very satisfied!
Bill S
16:45 08 Aug 17
I'm pleased with the continued service we get. Dan has been to our house now more than once. He is quick, professional, and knowledgeable. I like that Truly Nolen uses non toxic products inside my home. The safety of my kids and pets is #1!
Elizabeth Carroll
15:19 10 Aug 17
Awesome! John came out and got rid of the squirrels. Great attitude and knows everything related to squirrels. Always on time and is great with communicating what the problem is and the resolution! I would highly recommend.
Fred Christian
19:11 18 Sep 17
I have tried a few pest control providers, but Truly Nolen truly surpass the competitors. Professionalism was exhibited from all personnel. My technician Dan DeMoss was truly kind and answered even the crazy questions I had with professionalism and patience. He also scheduled consecutive visits to ensure my problem was resolved unlike any prior experiences I have had. If there is ever a future need, I will definitely use them again!
Michelle Harris
00:59 19 Oct 17
John S. came out and performed an evaluation. He was very knowledgeable and explained his findings thoroughly.
Nate O'Neil
16:36 02 Mar 18
They were very firendly and helpful and showed up on time. I appreciate them letting me know that I do not have a termite problem and would not need any work. I would recommend this honorable company.
Marshall Rand
02:39 17 May 18
Jason knows his stuff - glad you guys have such reliable and communicative folks like this. Really solid attitude and very prompt. I really appreciate how easy you guys have been to work with. Thanks again.
David Gaskin
13:59 24 May 18
I cannot say enough about the whole staff that worked with my pest problem in my house and Don made me feel so confident that he would take care of it...he did and I can’t thank him enough for his expert service. Very thorough and great follow up as well as being personable. I was so impressed with Nolen that I signed up for the yearly insect control program that Dan handles. He was very knowledgeable about the service and all my questions were answered professionally. So happy I discovered you and will give you the best recommendations!
Bailey Culhane
18:47 28 Aug 18
I have had such a wonderful experience with Truly Nolen - They took care of our issues promptly & so professionally. The technician was very knowledgeable about their products & services and made us feel important as customers. I highly recommend contacting them if you have any pest issues!
Kayla Leonard
14:02 24 Sep 18
Staff is always professional and friendly. I have to give a special shoutout to Don Milner who was here today on a routine exterior treatment. Incidently while here, a giant cockroach somehow made it's way to my dining room and Don crawled under my dining table to find it and kindly remove it from my house. Thanks for going above and beyond!
Nicole Miller
14:55 24 Sep 18
High quality and thorough service - each of the technicians are professional and a pleasure to deal with. The seamless scheduling and payment process is an added bonus.
J Stahl
18:05 24 Sep 18
Garrett was very courteous, took time to answer questions, and took pride in his work.
James Eads
12:50 28 Sep 18
Prompt, professional, personable. Adam knows his product. Nice work...
Bob Lynn
02:00 25 Oct 18
dam did a great job on our last service. He really took his time and made sure the cob webs were cleaned up and was very thorough in his work! Very pleased with the job he did.
Crystal Bencken
18:13 01 Dec 18
Loved my technician! Very knowledgeable and thorough. Give that guy a raise. Pleasure dealing with you and thank you for paying special attention to those wasps in my attic!
Z M
15:44 19 Apr 19
Adam Rose was very knowledgeable and did a great job!
Andrea McCollie
03:10 17 Aug 19
Tim Edwards is the best bar none he is very friendly and professional Truly Nolen has a diamond with this gentleman if you have any pest problems make sure to call Truly Nolen and hopefully they will send Mr Edwards to take care of your pest problems
lenny b
21:06 29 Aug 19
Adam is a great technician and is very thorough with treatments. I appreciate how he answers all my questions and concerns before heading to his next appointment.
Denielle H
00:22 30 Sep 19
Highly recommend Truly Nolen! We have used them for a few years now and have always been pleased with the service. We have them come out quarterly for cleanings and termite inspection, and they're also willing to come out as often as needed if we see ants or anything. They clean both inside and outside the house. Prices are competitive. They're always willing to explain what they're doing and why. Special thanks to Adam Rose for professional, courteous service every time!
Amy Lomas
00:59 03 Oct 19
They always provide great service. There's almost nothing thet won't do.
Jack Warrensford
23:51 17 Oct 19
Adam is a great technician. We've had him for about a year and he's been great. He's always kind and respectful. He is friendly, but professional. He talked me through different options of what Truly Nolan offers and got me a great price for the services they offer. We are so glad we chose Truly Nolan and that we got Adam as our technician.
Jon & Donnarae Phillips
02:13 01 Nov 19
Tucker is AWESOME! He is definitely the one you want to get rid of your pests. I have been using another service, but recently switched to Truly Nolen. Very satisfied.
Carmen Harrington
21:03 04 May 20
Tim went above and beyond to help me with my termites problem. I can’t say enough good things about my experience. Definitely earned my future business.
Minh Lai
16:13 04 Jun 20
I was very pleased and satisfied with the service and professionalism provided by technician Hakeem Delph. He listened to my concerns and went above and beyond to address them. I recommend this company for all of your pest control needs.
Auretha Gregory
Resa Gregory
22:14 15 Jun 20
We called Truly Nolen to help us with paper wasps that had built a nest in my car. Tim was super helpful, knowledgeable and professional. He was able to get rid of the nest, do a thorough inspection of the rest of the car, and offered to come back if the problem continued. We will definitely be using again!
Sarah Bordelon
16:45 28 Sep 20
Technician was very professional and thorough. Great job!
Mick C
14:35 12 Oct 20
Wonderful office staff. The woman I spoke to on the phone was incredibly helpful, really nice and most importantly met my very tight turnaround time.
Jane Shaffer
21:03 23 Oct 20
Trey's great; really listens and cares about solving the problem. I appreciate that he has been doing my service since day 1, so he remembers what the issues are and follows up until they are solved. Erin in the office has been very helpful, too. Been with these folks one year and appreciate their dedicated, friendly and helpful service. THANK YOU!
Britt Byrne
16:38 16 Nov 20
Trey got the current and dormant paper wasp nests off of my balcony with ease. Service was quick and professional.
Melissa Henry
14:17 29 Apr 21
Matt treated my home, especially the kitchen area, for seasonal black ants. He answered my questions, completed the service, and offered explanation, all in a timely manner. Thanks, Matt!
Alma Jo Langston
22:37 27 Jul 21
Brandon is exceptional! I truly appreciate his professionalism, vast knowledge, friendliness and that he listens to my concerns and addresses them. I'm very happy with Truly Nolen for providing such a great well-trained technician with awesome customer service skills. Thank you!
